FAQ

Who are we?

District Fruiterers is a family run local greengrocers with huge dreams & ambition to one day be delivering our quality all over the country. All our produce is collected daily from local markets to guarantee freshness, limiting the amount of wastage while providing the best your money can buy.

When will my order be delivered?

We always provide a free next day delivery service (except Sundays) for example: Place your order on a Tuesday you will receive Wednesday.

What happens if I'm not home?

We will always communicate with you on the day to understand the best suitable time. But if you would like us to leave your order somewhere else safe then please add to your order notes.

Is there a minimum spend?

£15 is the minimum spend which works out to be quite reasonable when buying a weekly shop for you and your family.

What areas do you deliver too?

The areas we cover are postcodes starting with ‘UB’ and ‘TW’. For the full list please visit our delivery page.

Is there a delivery charge?

Delivery is Free! (Minimum spend is £15.00)

What happens if something I ordered isn’t available?

Most of the time, your order will arrive as expected – but there can be times where an item could be out of stock for a number of reasons. We go to local markets every morning to retrieve the freshest, best quality produce but sometimes the season could could be over, or the quality has dropped so we have decided to give it a miss, either way you will either receive the closest alternative or a refund for your original product.

Can I request special delivery instructions?

Yes of course, please leave a note on your order or contact us at 07546265568 and we can instruct our driver.

What can I do with my packaging?

We limit the amount of packaging used in our business to be more environmentally friendly. Usually your order will be carefully packaged in paper bags inside a cardboard box unless stated otherwise. We can always collect the box on your next delivery also and reuse.

Do you have any collection points?

Yes we do, if you would prefer to collect your order as its more convenient then our address is 10 The Broadway, Kingston road, Staines, TW181AT, please just let us know when you place your order.

Do you do special fruit boxes & packages?

Yes we do, we currently have a small selection of lovely boxes on our shop page. If you have any special requests then please contact us and we can arrange something special for you.


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